419·428·3800

419·428·2119

ccnoregional@gmail.com

Visitation Guidelines

General Visitation Rules

  1. All visits are monitored and subject to recording for the safety and security of the facility.
  2. You cannot use any additional camera, telecommunications device or recording device during a visit.
  3. It is recommended that visitors arrive at CCNO to register with Central Control at least 10 minutes prior to the scheduled lobby visit. If the visitor arrives late, the visit will be held, but it will NOT be extended past the scheduled appointment time.
  4. All adult visitors must present a picture ID (valid driver's license or state ID) with a date of birth prior to visiting. If the name on the visitation schedule does not match the name on the ID, the visit will not be held.
  5. Visitors in the lobby will not be required to wear a Visitor Pass. All other visitors will be required to wear a Visitor Pass. Proper attire is required at all times. Specific dress code requirements can be reviewed below.
  6. During visitation, an inmate may visit with a maximum of two adults and three children. Visitors will not be substituted. Only two adults will visit. The visit time will not be split if more than two adults are scheduled.
  7. Any minor, 17 years or younger, must be accompanied by their legal/custodial parent or guardian.
  8. The parent or legal guardian of a minor child must maintain close supervision of that child before, during and after each visit. Children will never be left unattended in the lobby or parking lot for any reason. Disobedient children will not be tolerated. Visits can be denied or terminated if the visit is already in progress.
  9. If a visitor exits the lobby or visitation room during the visit they will not be allowed to resume the visit.
  10. Loud talking, excessive emotionalism or any other type of disruptive behavior will not be permitted in the lobby or visitation room.
  11. A visitor under the influence of alcohol or drugs will not be permitted to visit.
  12. A visitor may be required to pass through a metal detector. If any visitor fails the metal detector test, they will be subject to a search with a hand-held metal detector.
  13. All visitors are subject to a frisk search or strip down observation search. Visitors may refuse; however, they will not be permitted to visit.
  14. All inmates and visitors are to follow the instructions of staff. Failure to do so may result in a loss of visiting privileges.
  15. CCNO is not responsible for theft or lost items.
  16. All adult visitors will have a background check for warrants.
  17. If the Court has imposed a no contact order or temporary restraining order between the inmate and a potential visitor, no visit will occur.
  18. Inmate property will be accepted during the Receptionist normal business hours. No property will be accepted for inmates sentenced to prison.
  19. Legal documents, checks or other approved documents requiring an inmate's signature can be brought to the CCNO lobby during the Receptionist normal business hours. Please make an appointment with the Receptionist prior to bringing any documents in for an inmate's signature.

These are the guidelines and policies for visitors at CCNO:

Agency representatives are able to visit with inmates by creating an account on gettingout.com

Once an account has been created, they should then reach out to Derek Doornbos and he will assist them with getting the account recognized as an agency. Doing so allows these visits to occur at no cost.

To do this, Derek will need the following information used when creating the account:

  • Agency Name
  • Agency Email
  • Agency Phone Number

Derek’s email is derek.doornbos@ccnojail.org.

All visiting attorneys must have the following forms of identification:

  1. Valid driver's license

If you are requesting to visit a family member you may not visit as a professional visitor; you may visit only as a personal/regular visitor. You must have proof from the court that you represent the family member to be allowed a professional visit. However, if the inmate has not been arraigned, Commander approval is required.

You are allowed to take in briefcases, folders, paper, pen, or any other reasonable information needed for legal reasons. A Central Control officer will inspect the materials.

Attorney client visits will commence immediately once the inmate is available. Any attorney of record shall be allowed to visit his client at all reasonable times except meal times (5:15 a.m. to 6:00 a.m.; 10:15 a.m. to 12:00 p.m.; and, 4:15 p.m. to 5:30 p.m.), both daytime and evenings when the Receptionist/Central Control are available as dictated by jail safety and security needs.

All visiting clergy must have three (3) forms of identification to include:

  1. Valid driver's license
  2. Certificate of Ordination
  3. License to solemnize marriages

If you are requesting to visit a family member you may not visit as a professional visitor; you may visit only as a personal/regular visitor.

The first time you come in to visit an inmate, your credentials will be copied and maintained in a file located at the Receptionist desk. On future visits you only need to supply your driver’s license and the manual file will be checked to verify your credentials.

Clergy shall be permitted to visit during regular visitation hours utilizing the video visitation units in visitation by scheduling their appointments 24 hours in advance. You can schedule a visit either on site at CCNO utilizing a video monitor or via the Internet. You can also visit from your office or home computer. There is a fee associated with home visits.

Visitation hours are Monday through Sunday.

Lobby Visitation hours are: 12:00 p.m. - 2:30 p.m. and 5:30 p.m. - 7:30 p.m.

Home Visitation hours are: 7:30 a.m. - 10:00 a.m.; 12:00 p.m. - 2:30 p.m.; and 5:30 p.m. - 10:30 p.m.


To schedule a visit either at CCNO or from home/office, please click on the link below. This link will take you to the video visitation website.

Inmate Telephone System

    When scheduling the visit, the site will ask you to:

  • Choose a site: You need to select CCNO OH
  • Under the Location drop down select a clergy/acct representative.
  • This will schedule the visit in the professional visitation room at CCNO.
  • You will enter the inmate name you wish to visit on the next screen.
  • If the system finds the inmate after you hit search, a new box will appear asking you to please select the inmate.
  • Click on the drop down arrow to see the matches for the search criteria you entered.
  • Click on the inmate name and select Next.
  • On this screen you will choose the date and time of your visit.
  • When you click in the Date box a calendar will appear for you to choose the day of your visit.
  • When you click on the drop down arrow by Time it will let you choose from the times available on the day you chose for the visit.
  • After you click in the check box that you accept the terms and conditions, click on the Accept and Continue button.
  • A summary of your visit details will show on the next screen.
  • If everything is correct, click on the Finish button.
  • You should receive a confirmation email within 24 hours of the visit.
  • Please make note of the terminal number your visit is scheduled on and the PIN number assigned for the visit.
    You will need this information to begin the visit at CCNO.


CCNO recognizes the significance of visitation to maintain family ties while maintaining security. Visitation with inmates is non-contact using video monitors.

All visits are by appointment only. Scheduling is done by the visitor either in the CCNO lobby on a video monitor or via the internet by clicking on the link below. Public library computers may be used to access the Internet and schedule a visit if you have a valid library card. Appointments may be scheduled anytime. If a time slot is available, those with accounts can visit using the “Visit Now” option. When scheduling an appointment you must enter the full legal name for each visitor. To schedule a visit either at CCNO or from home/office, please click on the below link. This link will take you to the video visitation website.

Inmate Telephone System

If the visitor arrives late, the visit will still be held, but it will NOT be extended past the scheduled appointment time.

Visitation hours are Sunday through Saturday.

Lobby Visitation hours are: 12:00 p.m. - 2:30 p.m. and 5:00 p.m. - 7:00 p.m.

Home Visitation hours are: 7:30 a.m. - 10:00 a.m.; 12:00 p.m. - 2:30 p.m.; and 5:00 p.m. - 9:30 p.m.

Inmates are allowed one visit per week (Sunday through Saturday) utilizing the CCNO lobby video visitation units. Inmates who are facility workers and/or in the Public Works Program, Work Release or HITT are allowed two visits per week utilizing the CCNO lobby video visitation units.

Off-site visits are available if you have a computer, high-speed internet and a webcam. It is recommended that you use headphones during the visit to improve the sound quality. All inmates are eligible to have an off-site visit. Off-site visits can exceed one visit per week but may be limited to availability based on scheduling. There is a cost for off-site visits. For an off-site visit, an account needs to be established and payment is made by credit or debit card. Prepaid accounts are not utilized for video visitation. Cancellations have to be done 24 hours prior to the scheduled visit or a charge will be incurred. There are no refunds on off-site visits scheduled but not held.

All visiting law enforcement and probation officers must have the following identification:

  1. Criminal Justice ID with a photo

You will be permitted to take in folders with papers, tablets, pens, or any other reasonable information needed.

Law enforcement and/or probation officers are permitted to take in tape recorders. Cameras brought in by law enforcement officials must be approved by the Director of Security, or highest ranking Security employee.


Dress Code for Visitors

Male Visitors

  1. A shirt must be worn at all times while in the CCNO facility and on CCNO property. Tank tops are not allowed.
  2. Cut-offs and shorts are acceptable for adult visitors if they are no shorter than mid-thigh.
  3. Hats will not be worn in the visiting area.
  4. Footwear must be worn at all times.

Female Visitors

  1. Undergarments must be worn under clothing
  2. "See through" clothing of any type is unacceptable. "Tank top" blouses or dresses with thin spaghetti straps are not acceptable. No sleeveless tops. Blouses with cutouts are not acceptable.
  3. Pants: a) Cut-offs and shorts are acceptable for adult visitors if they are no shorter than mid-thigh. b) Pants, capri or jumpsuit style clothing which is below the knee is considered acceptable attire for female visitors.
  4. Dresses and skirts with slits higher than 2 inches above the knee are not allowed. All buttons MUST be kept buttoned. Wrap-around skirts are not allowed.
  5. Provocative clothing which exposes the midriff, is extremely tight, off the shoulders, or any style which exposes any part of the breast is not acceptable.
  6. Hats and scarves are not allowed in the visitation area.
  7. Footwear must be worn at all times.


Denial of a Visit

CCNO RESERVES THE RIGHT TO TERMINATE OR DENY A VISIT AT ANY TIME

Denied visitors may file an appeal to the Director of Security.

Visits can be denied by the Shift Commander or Officer in Charge under the following conditions:

  1. The visitor represents clear and present danger to security.
  2. The visitor uses any additional camera, telecommunications, or recording device during a visit.
  3. The visitor has a past history of disruptive conduct at the jail.
  4. The visitor is under the influence of alcohol or drugs.
  5. The visitor refuses to submit to a search or show proper identification or leaves children unattended in the lobby or on CCNO grounds.
  6. The inmate refuses the visit.
  7. Visiting restrictions have been placed on the inmate for reasons involving discipline or security.
  8. For the safety/security of the facility.
  9. A no contact order or temporary restraining order is in effect.