Welcome to the Corrections Center of Northwest Ohio
Frequently Asked Questions
Below is a list of frequently asked questions with associated answers. If you have a question that is not on the list, please call us at (419) 428-3800 or send us an e-mail at ccno email@example.com.
What happens when a person is committed to jail?
Can I call and speak to an offender?
Can I send an e-mail to an offender?
What type of medical services are available to offenders?
Who should I call if I am concerned an inmate need medical treatment?
Can an offender's private physician see their patient while incarcerated?
If an offender is taking medication prior to incarceration, will they be able to take those medications while incarcerated?
What should I do if I believe an offender is depressed or is contemplating suicide?
How do offenders get legal assistance while in jail?
I am receiving unsolicited telephone calls from an offender in CCNO. How can I have my telephone number blocked?
How do you get essentials (sock, t-shirts, underwear) to an offender?
Can I bring or send in books or magazines for an offender?
How can I arrange a visit with an offender?
I would like to send money in to an offender. What do I need to do?
I have been sentenced to CCNO. What items should I bring with me?
How much money can an offender spend in the commissary each week?
Q. What happens when a person is committed to jail?
A. After arrest, the person will be taken in front of a judge to determine the bail amount and whether they will be committed to jail or released on their own recognizance. The appearance in front of a judge will happen either in person or video arraignment.
The booking section receives all offenders. Officers will inventory personal property and monies. A clothing exchange will be completed. All offender property is taken and secured as part of the booking process. Any necessary hygiene items will be supplied by CCNO. Other items may be purchased through the commissary.
CCNO is a non smoking facility. All tobacco products will be placed into the offender's property. An offender's personal property can be released with the offender's authorization to the person of their choice.
Booking staff may take a photograph and fingerprints for the purpose of identification. Medical staff will provide initial medical and suicide screening. An initial housing assignment will be made. Once booked into CCNO an offender is afforded the opportunity to make collect phone calls.
Q. Can I call and speak to an offender?
A. Offenders may make an unlimited number of collect calls between the hours of 7:00 a.m. to 11:00 p.m. Pre-paid calling cards are also available through the commissary for an offender to purchase to allow calls to numbers which do not accept collect calls to include cell phones . No offender may receive incoming calls. If an emergency call is received and confirmed by a staff member, a message will be taken to the offender and they will be notified to contact the caller via the offender telephone system.
Q. Can I send an e-mail to an offender?
A. CCNO currently does not offer e-mail services to the offenders. Any e-mails sent to the CCNO e-mail address for an offender will not be forwarded.
Q. What type of medical services are available to offenders?
A. CCNO has 24 hour medical coverage. Offenders receive a medical screening shortly after being booked into the facility. During their stay offenders may also request to see the facility physician, for which a co-pay is charged.
Q. Who should I call if I am concerned an inmate need s medical treatment?
A. Contact the Medical Section at (419) 428-3800 extension 524. All offenders are asked about their medical problems shortly after their arrival. Offenders who remain in custody are given a physical examination. Offenders should advise the Medical staff about any condition that requires medical attention. If an offender feels sick or needs medical attention, they should complete a sick call slip and will be seen by clinic personnel. CCNO does charge a co-pay for routine sick call issues.
Q. Can an offender's private physician see their patient while incarcerated?
A. When a person is incarcerated, our medical director is solely responsible for the offender's care. They may consult with an offender's private physician and other specialists, but all final treatment decisions rest with CCNO's physician.
Q. If an offender is taking medication prior to incarceration, will they be able to take those medications while incarcerated?
A. Medications must be confirmed as current and valid prescriptions. Medical records may be requested and CCNO's physician will then determine if the medications will be continued.
Q. What should I do if I believe an offender is depressed or is contemplating suicide?
A. Incarceration can be upsetting and difficult for many people. If you know of someone in jail who feels anxious, depressed or suicidal, please call CCNO immediately at (419) 428-3800 and report the situation to staff.
Q. How do offenders get legal assistance while in jail?
A. Corrections staff may not provide legal advice or assistance to any offender. Offenders must contact their court appointed or private attorney if they have questions about their case. Offenders may also write a letter to their attorney. Staff can provide assistance in helping offenders find out about when their court date is scheduled, what charges they face, addresses and telephone numbers of court and other outside agencies, and their assigned judge. Jail staff are not permitted to act as advocates for offenders. Most offenders are expected, and are responsible, for asking their own questions and handling correspondence with outside agencies and officials.
Q. I am receiving unsolicited telephone calls from an offender in CCNO. How can I have my telephone number blocked?
A. If you do not wish to receive calls from an offender, please contact the offender telephone service provider at 800-844-6591.
Q. How do you get essentials (sock, t-shirts, underwear) to an offender?
A. All essentials are provided to an offender by CCNO. When an offender is initially booked into the facility a clothing exchange will be completed with the offender's clothes being placed into their property and CCNO uniform items will be given to the offender.
Q. Can I bring or send in books or magazines for an offender?
A. The offender has access to books and magazines in the unit as well as access to a library. Only in the event an offender is enrolled in high school or college will books be allowed to be sent in. However, this must be pre-approved by the Manager of Offender Programs. Enrollment documentation must be submitted.
Q. How can I arrange a visit with an offender?
A. Visitation with offenders is non-contact using video monitors. All visits are by appointment only. Appointments may be scheduled up to one week in advance, but no less than 24 hours in advance. Scheduling is done by the visitor either in the CCNO lobby on a video monitor or via the internet at https://securustech.net/videovisitation. Public library computers may be used to access the Internet and schedule a visit if you have a valid library card. Visits can be held either in the CCNO lobby or by using your home computer if it is equipped with a webcam and microphone. There is a fee for home visits, but visits held in the CCNO lobby are at no charge. There is a one visit per day per inmate rule. You cannot schedule a lobby visit and an off-site visit for the same day.
Q. I would like to send money to an offender. What do I need to do?
A. CCNO partners with JPay to allow funds to be placed on an offender's commissary account. CCNO will no longer accept funds for an offender at their front lobby or through the mail effective March 1, 2010. The partnership with JPay allows funds to be placed on the offender's commissary account with the convenience of using a credit or debit card. Please follow this link to utilize this service http://www.jpay.com/LandingPage.aspx?AgencyID=125 . Funds can also be placed on an offender's account by calling (800) 574-5729 or by visiting a MoneyGram store. For a complete list of MoneyGram stores in your area, visit http://www.moneygram.com/eFindUs/findUs.do?countryCode=US&languageCode=en and click on "Find Us" to search for a location nearest you. A kiosk will be placed in the CCNO lobby for cash payments for the convenience of visitors.
Q. I have been sentenced to CCNO. What items should I bring with me?
A. CCNO has a pay-for-stay program. You will be assessed a $100.00 reception fee upon being booked into CCNO.
All personal items which you bring with you will be put into your personal property when you are booked into the facility. You will be provided with clothing and necessary hygiene items. If you have piercings, false fingernails or hair weaves they will be removed prior to your placement in a housing unit. If you wear contacts you may bring in a sealed bottle of contact solution and your contact case. You may bring in a pair of prescription eyeglasses.
Q. How much money can an offender spend in the commissary each week?
A. An offender can spend $ 60 in the commissary each week. If the offender is a worker in the facility they can spend $ 65 per week in the commissary. Please keep in mind that the $100.00 reception fee must be paid in full before commissary purchases may be made.
Page last updated November 09, 2017